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Also, check if the entered email address is correct. Namely, often do the following problems occur:

Typos when entering an email address, for example: 'enkllikanketa@gmali.com'
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Export to Excel

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svetovanje

You can export data to Excel in the 'DATA' - 'Export' - 'CSV' tab or the 'DATA' - 'Export' - 'EXCEL (XLS)' tab.

You can download the Excel file to your computer by clicking on the 'CSV file export' or 'Export to Excel' options.

As with other exports, you can filter the data in the top right corner according to variables, statuses, conditions or time period. You can also enable the export of paradata, identifiers, and system variables.

In the top right corner, you can also find the settings, where you can further specify whether you want to export only system data, only data or data and paradata. When you select "Export only system data", only the system data (identifiers) of the respondents will be exported, without any other data. However, if you choose not to export the system data, you can then export the individual paradata of the respondent.

The functionality is available for users of the 2KA and 3KA packages for individuals, and for users of the business packages for groups.

Related content

Export
Video guide: Exporting Data to SPSS and Excel

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