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Please, check if data are correct, especially the email address, since you will receive a confirmation email at the given email account.

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Namely, often do the following problems occur:

Typos when entering an email address, for example: 'eenklikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
Unnecessary space, for example 'enklikanketa_@gmail.com'
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We have sent instructions on how to finish your registration to the entered email address (SFMAIL).
If you don't receive an e-mail in a few minutes, don't forget to check your spam folder.

Also, check if the entered email address is correct. Namely, often do the following problems occur:

Typos when entering an email address, for example: 'enkllikanketa@gmali.com'
Wrong address, for example, you logged in with another email address, so check all you email accounts
Unnecessary space, for example 'enklikanketa @ gmail.com'
Incorrect domain extension, for example, instead of 'enklikanketa@gmail.com' you entered 'enklikanketa@gmail.si' or 'enklikanketa@gmail.net'.

If you still have problems finding our confirmation e-mail, you can contact us by e-mail info@1ka.si.

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Can Standard Words Be Customized?

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svetovanje

You can customize the standard words, from the labels on the buttons inside the survey, to some of the warnings and texts that are automatically displayed to your respondent, in the 'EDIT' - 'Settings' - 'Standard words' tab.

For example, if you would like 'Next page' to be displayed on survey buttons instead of 'Next', search for the line with the text 'Next page' in the ‘Standard words’ tab and type 'Next' in the right-hand window.

It is therefore possible to change the text for all standard words by clicking in the right-hand box next to the standard word;
For standard words, except for the first seven (from Next Page to End), you can open the rich text editor by clicking on the 'A' icon that appears after clicking on the right text edit box of each standard word, just like when editing questions; change the font, add images, etc.
To save your changes, you must click on the 'Save changes' button at the bottom left of the page.

Editing standard words is particularly useful if you want to add a photo, organisation logo, etc. to the standard word 'Survey is closed' that appears to respondents after the survey has been closed (deactivated).

Example of a survey with a custom message after the survey is deactivated >>

Related content

Settings
Video guide: Adjusting Standard Buttons and Texts

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